This project was created during a hackathon sponsored by both Kaiser Permanente and Microsoft.
Sharing the real perspective, the whole story, a day-by-day breakdown of a patient’s lifestyle doesn’t always occur in a healthcare setting. So how is a patient’s story told to get the best care possible? For the 72 year-old Chinese woman who can’t speak English, for the scared man who conceals the severity of his symptoms, for the manipulative patient who tries to increase his dosage - we need to create a web application as a tell-all for what goes on outside of the doctor’s office.
Alluringly sleek, intuitively straightforward, and invitingly useful, Round Robin goes beyond just a pretty interface. To open the doors to the magical world of 360-degree evaluation of a loved one, all it takes is for the primary caregiver (appropriately dubbed Batman throughout this submission) to create an account for the patient. Batman can invite friends and family to participate by using the super special invitation code generated specifically in reference to each patient. The physician is loaded along with supporting medical staff. Once someone logs in, they instantly see a dashboard of existing data and can easily add a new entry (aka new feedback). Busy medical professionals (especially those superstar doctors) can simply answer three general questions about how a patient is doing and optionally provide a quick note for each answer. For the loved ones with more time, someone who loves providing extensive narrative accounts, or someone who loves using beautifully coded forms, they can answer additional questions catered more specifically to the patient and condition.
True to the name, the patient's loving circle of care uses a round robin style of reporting to provide a 360-degree view of the patient's patterns. Well, for the medical staff, its 360-degrees because they see all submitters and all content. Friends can’t see anything beyond their own submission. Batman fully sees what the medical staff has written, and can only see which friends and family members have submitted (but not content). Perhaps that means Batman has a 270-degree view. After all, no friend wants Mrs. Wilson to hear about their shenanigans with her son.
As a part of a team at a hackathon, this project was highly collaborative.
Due to the tight constraints of time of a the hackathon (48 hours) user research was condensed down to consulting with a physician quick interactions with other healthcare members.
At this stage we realized there were many features to had to cut in order to make this project feasible. With the help of a physician we were able to trim it down to a MVP.
While the developers took the wireframes and started building the product, I created mockups to further enhance the usability of the product.
Meet the rest of the team:
2 Engineers, Business Consultant, KP Physician
At the hackathon many people pitched ideas surrounding healthcare where we formed well rounded groups.
As we formed a group encompassing a consultant, a ux designer and 2 engineers we tossed ideas back and forth while gaining feedback from different physicians.
As we ideated and discussed what the product would be we quickly jumped into action and first laid out the wireframes.
As a group we laid out the different screens and flow of the app.
As the engineers got started on building the underlying structure based on the wireframes, I went forward to create mockups.
This impromptu team has pulled together this project completely from scratch in less than 24 hours. Once well-rested and with less strenuous time constraints, we’re taking this idea back to Kaiser. We’ll attempt to implement it with existing care coordination platforms like ParkinsonNet and integrate it into Kaiser’s strong IT and clinical infrastructure. We’re KP-IT gurus, so that won’t be a problem. This app can bring together patient-based care, disease management, and a circular support group.